Miami homeowner calling about a leaking washing machine
FAQ · Miami, FL

Appliance Repair FAQ: Answers for Miami Homeowners

Pricing, warranty, scheduling, brands and the most common problems with refrigerators, washers, dryers, dishwashers, ovens and other home appliances. Can't find your question? Call us or send a request.

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FAQ

General Questions

How soon can an appliance technician come to my home in Miami?

In most of Miami-Dade we can schedule a visit within a day or two, depending on your neighborhood and the time you prefer.

Do you give a price before the repair?

Yes. After diagnosing the problem, the technician gives you a quote. Work starts only after you approve it.

Is there a warranty on appliance repairs?

Every repair comes with a warranty on parts and labor. Details are listed on your invoice.

Which appliance brands do you repair in Miami?

All major brands, including GE, Samsung, LG, Whirlpool, Maytag, Frigidaire, Bosch, KitchenAid, Sub-Zero, Viking and more.

Do you repair appliances outside Miami?

Yes. Besides Miami we serve all of Miami-Dade, Broward and Palm Beach counties, from Homestead to Jupiter. Enter your ZIP code above to check your address.

FAQ

Refrigerator & Fridge Repair FAQ

Refrigerator & Fridge Repair in Miami
How much does refrigerator repair cost in Miami?

The price depends on the problem and the part that needs replacing. After the diagnosis the technician gives you a quote, and work starts only after you approve it.

Should I repair my refrigerator or replace it?

If the refrigerator is less than 10–12 years old and the repair costs less than half the price of a new one, repair usually makes sense. Our technician will give you an honest recommendation after the diagnosis.

How soon can a technician come to my home?

In most of Miami-Dade we can schedule a visit within a day or two, depending on your neighborhood and the time you prefer.

Why is my refrigerator leaking water?

The most common causes are a clogged defrost drain, a leaking water supply line or a bad water inlet valve. Turn off the water line to the fridge, wipe up the water and give us a call.

My fridge stopped cooling. What should I check first?

Make sure the vents inside aren't blocked by food, the temperature setting wasn't changed and the condenser coils aren't covered in dust. If it's still warm after a few hours, it's time to call a technician.

Why is my refrigerator not cooling but the freezer is cold?

Cold air for the fridge comes from the freezer. When the evaporator fan stops, the damper sticks or the coil ices over from a defrost failure, the freezer stays cold while the fridge warms up. All of these are repairable.

Do you repair Sub-Zero and other built-in refrigerators?

Yes. We service built-in and high-end models including Sub-Zero, Thermador, KitchenAid and Bosch, as well as Samsung, LG, Whirlpool, GE and Frigidaire.

Is there a warranty on refrigerator repair?

Every repair comes with a warranty on parts and labor. The details are listed on your invoice.

FAQ

Freezer Repair FAQ

Freezer Repair in Miami
Why is my freezer not freezing but the fridge is cold?

Most often the evaporator fan has stopped or the coil is iced over because the defrost system failed. Both are repairable. Avoid opening the freezer and call us.

Why is there so much frost in my freezer?

Heavy frost usually means the defrost heater, defrost thermostat or control board has failed, or the door gasket lets humid air in.

How long will food last in a freezer that stopped working?

Keep the door closed. A full freezer keeps food frozen for about 48 hours and a half-full one for about 24 hours.

Should I repair or replace my freezer?

If the freezer is less than 10–12 years old and the repair costs less than half the price of a new one, repair usually makes sense. We will tell you honestly after the diagnosis.

Do you repair chest and garage freezers?

Yes. We repair chest, upright, built-in and garage freezers as well as the freezer section of any refrigerator.

How soon can a technician come to fix my freezer?

In most of Miami-Dade we can schedule a visit within a day or two, depending on your neighborhood and the time you prefer.

Is there a warranty on freezer repair?

Every repair comes with a warranty on parts and labor. The details are listed on your invoice.

FAQ

Ice Maker & Ice Machine Repair FAQ

Ice Maker & Ice Machine Repair in Miami
Why is my ice maker not making ice?

The most common causes are a frozen fill tube, a failed water inlet valve, a raised shut-off arm or a faulty ice maker module. Check that the ice maker is turned on and the water line is open, then call us.

Why are my ice cubes small or hollow?

Usually the ice maker is not getting enough water because of a clogged filter, low water pressure or a weak inlet valve.

Why is my ice maker leaking?

A cracked fill tube, a bad water valve, a loose supply line or a failed drain pump are the usual causes. Shut off the water line and wipe up the water.

How often should I change the refrigerator water filter?

Most manufacturers recommend every 6 months. In Miami, with hard water, an old filter often leads to slow ice production.

Do you repair undercounter and built-in ice machines?

Yes. We repair undercounter, built-in and freestanding ice machines as well as refrigerator ice makers and dispensers.

Why is my Samsung refrigerator not making ice?

On many Samsung French door models the ice maker in the fridge door freezes over or the ice bucket jams. A fan, seal or defrost problem is usually behind it. We fix the cause, not just melt the ice.

How soon can a technician come to fix my ice maker?

In most of Miami-Dade we can schedule a visit within a day or two, depending on your neighborhood and the time you prefer.

Is there a warranty on ice maker repair?

Every repair comes with a warranty on parts and labor. The details are listed on your invoice.

FAQ

Washing Machine Repair FAQ

Washing Machine Repair in Miami
Why won’t my washer drain?

The most common causes are a clogged drain pump filter, a failed drain pump or a kinked drain hose. On front-loaders, check the small filter door at the bottom front first.

Why is my washer not spinning?

Usually a worn lid switch or door lock, a broken belt, an unbalanced load or a motor control problem. Try redistributing the load and running a spin-only cycle.

Why is my front-load washer leaking?

A torn door boot gasket, a loose hose clamp or too much detergent are the usual causes. Use only HE detergent in the right amount.

Why does my washer smell bad?

Moisture and detergent residue in the door gasket grow mold, especially in humid Miami homes. Leave the door open after washing and run a cleaning cycle monthly.

Should I repair or replace my washing machine?

If the washer is under 10 years old and the repair costs less than half the price of a new one, repair is usually worth it.

Do you repair Whirlpool, Maytag and Samsung washers?

Yes. We repair Whirlpool, Maytag, Samsung, LG, GE, Kenmore, Speed Queen and other washer brands, both front-load and top-load.

How soon can a technician come to fix my washer?

In most of Miami-Dade we can schedule a visit within a day or two, depending on your neighborhood and the time you prefer.

Is there a warranty on washer repair?

Every repair comes with a warranty on parts and labor. The details are listed on your invoice.

FAQ

Dryer Repair FAQ

Dryer Repair in Miami
Why is my dryer running but not heating?

On electric dryers it is usually the heating element or thermal fuse. On gas dryers, the igniter or gas valve coils. A clogged vent often causes these parts to fail.

Why does my dryer take so long to dry?

A clogged lint screen or vent is the most common cause. A weak heating element or faulty thermostat can also stretch drying time.

Is a burning smell from my dryer dangerous?

It can be. Lint near the heater is a fire risk. Stop using the dryer, unplug it and have it checked before running it again.

Do you repair gas dryers?

Yes. We repair gas dryer parts such as igniters, flame sensors and gas valve coils, as well as electric dryers.

Should I repair or replace my dryer?

Most dryer repairs, like belts, heating elements and fuses, cost far less than a new dryer, so repair usually makes sense.

Do you repair Whirlpool, Maytag and Samsung dryers?

Yes. We repair Whirlpool, Maytag, Samsung, LG, GE, Kenmore, Speed Queen and other dryer brands, both electric and gas.

How soon can a technician come to fix my dryer?

In most of Miami-Dade we can schedule a visit within a day or two, depending on your neighborhood and the time you prefer.

Is there a warranty on dryer repair?

Every repair comes with a warranty on parts and labor. The details are listed on your invoice.

FAQ

Dishwasher Repair FAQ

Dishwasher Repair in Miami
Why is there water at the bottom of my dishwasher?

Usually a clogged filter, a blocked drain hose or garbage disposal connection, or a failed drain pump. Clean the filter first. If water still stays, call us.

Why are my dishes not getting clean?

Clogged spray arms, a dirty filter, low water temperature or a weak wash pump. Run the kitchen tap hot before starting a cycle.

Why is my dishwasher leaking?

A worn door gasket, the wrong detergent that makes too much foam, a cracked spray arm or a leaking pump or hose.

What does error E15 on a Bosch dishwasher mean?

E15 means water was detected in the base pan, so the leak protection stopped the dishwasher. Turn it off and have the leak found and fixed.

Should I repair or replace my dishwasher?

If the dishwasher is under 10 years old and the repair is less than half the price of a new one, repair usually makes sense.

Do you repair Whirlpool, GE and KitchenAid dishwashers?

Yes. We repair Bosch, Whirlpool, GE, KitchenAid, Samsung, LG, Maytag and Frigidaire dishwashers.

How soon can a technician come to fix my dishwasher?

In most of Miami-Dade we can schedule a visit within a day or two, depending on your neighborhood and the time you prefer.

Is there a warranty on dishwasher repair?

Every repair comes with a warranty on parts and labor. The details are listed on your invoice.

FAQ

Oven Repair FAQ

Oven Repair in Miami
Why is my oven not heating?

On electric ovens it is usually the bake element or a control relay. On gas ovens, a weak igniter is the most common cause.

Why is my oven temperature wrong?

A faulty temperature sensor or control board. Many ovens can also be recalibrated by a few degrees in the settings.

I smell gas near my oven. What should I do?

Turn off the oven, do not use switches or flames, leave the home and call your gas utility or 911 first. Call us after the gas company says it is safe.

Is the self-clean cycle safe to use?

It works, but the high heat can stress the door lock and control. If your oven is older, a manual clean is gentler.

Do you repair Wolf, Thermador and other high-end ovens?

Yes. We repair high-end and built-in ovens including Wolf, Thermador, Bosch and KitchenAid, as well as GE, Samsung, LG, Whirlpool and Frigidaire.

How soon can a technician come to fix my oven?

In most of Miami-Dade we can schedule a visit within a day or two, depending on your neighborhood and the time you prefer.

Is there a warranty on oven repair?

Every repair comes with a warranty on parts and labor. The details are listed on your invoice.

FAQ

Stove & Gas Range Repair FAQ

Stove & Gas Range Repair in Miami
Why does my gas stove keep clicking?

Usually moisture after cleaning. Let the cooktop dry for a few hours. If it keeps clicking, a spark switch or spark module has failed.

Why won’t my gas burner light?

Clogged burner ports, a cracked igniter or a burner cap that is not seated correctly are the most common causes.

Why is one electric burner not heating?

The element, its receptacle or the infinite switch has failed. Try swapping the coil with another burner to check.

I smell gas near my stove. What should I do?

Turn off the burners, do not use switches or flames, leave the home and call your gas utility or 911 first. Call us after it is safe.

Do you repair Wolf, Thermador and other pro-style ranges?

Yes. We repair professional-style and high-end ranges including Wolf, Thermador and Bosch, as well as GE, Samsung, LG, Whirlpool and Frigidaire.

How soon can a technician come to fix my stove?

In most of Miami-Dade we can schedule a visit within a day or two, depending on your neighborhood and the time you prefer.

Is there a warranty on stove and range repair?

Every repair comes with a warranty on parts and labor. The details are listed on your invoice.

FAQ

Cooktop & Stovetop Repair FAQ

Cooktop & Stovetop Repair in Miami
Can a cracked glass cooktop be repaired?

The crack itself can’t be fixed, but the glass top can be replaced. Stop using the cooktop until then, because a crack can let spills reach live parts.

Why doesn’t my induction cooktop work with my pan?

Induction needs magnetic cookware. If a magnet sticks to the bottom of the pan and the zone still does not heat, the cooktop needs service.

Why is one element on my cooktop not heating?

The element, its switch or the control board has failed. We test each part and replace only what is broken.

Why are my cooktop touch controls not working?

Check that the child lock is off and the glass is dry. If controls still do not respond, the touch control board may have failed.

Do you repair Bosch, Thermador and Wolf cooktops?

Yes. We repair high-end and standard cooktops including Bosch, Thermador, Wolf, GE, Samsung, LG, Whirlpool and Frigidaire.

Can you replace the glass on my stovetop?

Yes. We replace cracked or broken glass on electric and induction cooktops and check the elements underneath.

How soon can a technician come to fix my cooktop?

In most of Miami-Dade we can schedule a visit within a day or two, depending on your neighborhood and the time you prefer.

Is there a warranty on cooktop repair?

Every repair comes with a warranty on parts and labor. The details are listed on your invoice.

FAQ

Microwave Oven Repair FAQ

Microwave Oven Repair in Miami
Why does my microwave run but not heat?

Usually a failed high-voltage diode, capacitor, door switch or magnetron. These parts carry high voltage, so they should be checked by a technician.

Is it safe to repair a microwave myself?

No. A microwave capacitor can hold a dangerous charge even when unplugged. Leave internal repairs to a trained technician.

Why is my microwave sparking?

A burned waveguide cover, peeling interior paint or metal inside the microwave. Stop using it until it is repaired.

Is it worth repairing a microwave?

Over-the-range, built-in and drawer microwaves are usually worth repairing. For a small countertop model, a new one may cost less, and we will tell you that honestly.

Do you repair microwave drawers and speed ovens?

Yes. We repair microwave drawers, speed ovens and built-in microwaves from Sharp, Wolf, Thermador, GE, Samsung, LG and Whirlpool.

How soon can a technician come to fix my microwave?

In most of Miami-Dade we can schedule a visit within a day or two, depending on your neighborhood and the time you prefer.

Is there a warranty on microwave repair?

Every repair comes with a warranty on parts and labor. The details are listed on your invoice.

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